全职 Wellness Centre Manager 工作, 薪水 up to MYR 6,000, Healing Voice International Management Federal Territory 公司招聘中 - Ricebowl

We are looking for an experienced and responsible Centre Manager to oversee the overall operations of our wellness centre in Setapak.

This is an exciting opportunity for someone with strong experience in centre management, sales, customer service and team leadership who would like to be part of the development and growth of a new wellness centre.

The successful candidate will play an important role in building the centre, developing the local market and leading the team towards business growth.

Key Responsibilities:

* Oversee the daily operations and overall management of the wellness centre.

* Ensure smooth and professional customer service and centre operations.

* Develop and implement standard operating procedures and service standards.

* Monitor customer experience, service quality, inventory, costs and general centre operations.

* Develop and execute online and offline marketing and promotional activities.

* Generate new customers and maintain good relationships with existing customers.

* Handle key customers, business partners and potential corporate clients.

* Lead sales activities and support business development initiatives.

* Assist with Facebook, Instagram, TikTok and other social media marketing activities.

* Participate in local community events, promotional activities and partnership opportunities.

* Recruit, train and manage centre staff.

* Develop staff capabilities in customer service, communication and sales.

* Set team goals and monitor performance.

* Build a positive, professional and cooperative team environment.

* Understand local market needs and adapt marketing and customer engagement strategies accordingly.

* Ensure the centre operates in accordance with applicable Malaysian laws, regulations and company policies.

Requirements:

* Minimum 3 years of experience in centre management, branch management, sales or a related industry.

* Experience in wellness, beauty, health services, hospitality, retail or customer service is an advantage.

* Strong leadership, communication and interpersonal skills.

* Strong sales, negotiation and customer relationship management skills.

* Experience in staff training and team management.

* Good command of Mandarin, English and Bahasa Malaysia.

* Comfortable communicating with customers from different cultural backgrounds.

* Familiar with Facebook, Instagram, TikTok or other social media platforms.

* Good understanding of the Malaysian market and multicultural environment.

* Able to work independently and solve problems effectively.

* Responsible, proactive, mature and results-oriented.

* Candidates with experience in public speaking, events, community marketing or business development will have an added advantage.

Benefits & Compensation:

* Basic salary: RM4,000 – RM6,000

* Performance incentive / centre performance sharing after confirmation

* Opportunity to participate in the development of a new wellness centre

* Career advancement opportunities

* Training and development opportunities

* Supportive and multicultural working environment

Probation Period:

3 months

Why Join Us?

You will have the opportunity to play an important role in building and developing a new wellness centre in Setapak. We value people who are responsible, passionate about customer service, willing to grow and able to lead a team.

Pay: RM4,000.00 - RM6,000.00 per month

Work Location: In person