全职 Junior Service Planning - Operation Executive 工作, 薪水, Movon Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

About the role

Junior Service Planning & Operation Executive role involving scheduling, coordination, and customer communication management.

Key responsibilities

• Schedule and coordinate appointments through outbound calls

• Record and update all incoming and outgoing communications in the system, including phone calls and WhatsApp messages

• Follow up on pending cases and coordinate with partners to ensure timely resolution of customer requests

• Maintain accurate and organized documentation for tracking and reporting purposes

• Escalate urgent or unresolved issues to the relevant team promptly

• Ensure all records and case updates are completed in a timely manner

• Perform ad hoc tasks and assignments as required

About you

• Minimum Diploma or equivalent qualification

• Strong attention to detail with a high level of accuracy

• Ability to multitask and manage time effectively in a fast-paced environment

• Good communication skills with a professional and positive attitude

Benefits

• Birthday Leave

• Staff Purchase

• Transport Allowances