1. Relationship Management
- Manage a portfolio of high-net-worth / Private clients.
- Build trusted, long-term relationships with clients and their families.
- Understand clients' financial objectives, investment preferences, risk profile and life stages.
- Act as the key relationship contact and provide a high level of personalised service.
2. Client Acquisition & Portfolio Growth
- Acquire new-to-wealth customers.
- Grow and deepen existing client relationships.
- Identify opportunities to increase AUM.
- Retain high-value customers and prevent portfolio attrition.
- Develop referrals through existing clients, networking and internal channels.
3. Wealth Management
- Conduct regular financial/portfolio reviews.
- Identify investment and wealth-planning opportunities.
- Recommend appropriate solutions based on customer needs and risk profile.
- Product & Revenue Generation. The objective is not simply product selling, but needs-based selling and holistic wealth management.
4. Portfolio Management
- Conduct regular portfolio reviews.
- Analyse customer profitability, AUM and wallet share.
- Develop action plans for acquisition, retention and relationship deepening.
- Maintain accurate customer and sales information in our systems.
5. Sales & Business Performance Key performance areas are likely to include:
- AUM
- New-to- wealth customer acquisition
- Investment sales
- Revenue generation
- Customer retention
- Cross-selling and relationship penetration
6. Customer Experience
- Deliver an excellent service experience to HNW customers.
- Maintain strong service standards and responsiveness.
- Build customer loyalty and increase share of wallet.
7. Compliance & Risk
- Follow Bradbury's sales processes, KYC/AML and regulatory requirements.
- Ensure appropriate documentation and suitability of products.
- Work closely with Compliance and internal control teams.
- Maintain strong sales quality and operational discipline.
Key Requirements
- Diploma/Degree or recognised tertiary qualification.
- Around 5+ years of financial services / sales experience.
- Experience managing HNW clients is preferred.
- Strong wealth management and financial planning knowledge.
- Strong track record in investment sales.
- Strong networking and portfolio management skills.
- Excellent communication and influencing skills.
- Relevant financial services licenses/certifications such as MA, FIMM, & CFP.