Key Responsibilities
- Administrative Support:
- Office Management: Oversee daily office operations, including maintaining office supplies, managing equipment, and coordinating office layout and cleanliness.
- Document Management: Organize, file, and maintain office documents, records, and databases, ensuring confidentiality and easy retrieval.
- Communication and Coordination:
- Phone and Email Management: Handle incoming and outgoing communications, including answering phones, managing emails, and routing messages as appropriate.
- Scheduling: Coordinate and schedule meetings, appointments, and travel arrangements for staff and executives.
- Financial and Office Budgeting:
- Expense Tracking: Monitor and manage office expenses, including processing invoices, handling petty cash, and preparing expense reports.
- Budget Assistance: Assist in budgeting and financial planning by tracking expenditures and providing reports.
- Customer and Client Interaction:
- Front Desk Management: Greet visitors, clients, and customers, ensuring they are directed to the appropriate person or department.
- Customer Service: Address and resolve customer inquiries or issues, maintaining a professional and courteous demeanor.
- Human Resources Support:
- Onboarding: Assist with new employee onboarding processes, including preparing welcome materials and organizing orientation.
- HR Administration: Maintain employee records, handle HR paperwork, and assist with benefits administration.
- Office Procedures and Compliance:
- Process Improvement: Identify opportunities for improving office processes and procedures to increase efficiency.
- Event Planning and Coordination:
- Organize Events: Plan and coordinate office events, meetings, and conferences, including booking venues, arranging catering, and managing logistics.
- Reporting and Record Keeping:
- Generate Reports: Prepare and maintain various reports related to office performance, employee attendance, and other administrative functions.
- Record Keeping: Ensure accurate and up-to-date record-keeping for various office functions and compliance requirements.
Skills and Qualification
- Time Management: Ability to prioritize tasks and manage time effectively to handle multiple responsibilities.
- Attention to Detail: High level of accuracy in managing documents, schedules, and communications.
- Communication Skills:
- Verbal and Written Communication: Strong communication skills to interact with staff, clients, and vendors professionally and effectively.
- Interpersonal Skills: Ability to work well with people at all levels and maintain a positive work environment.
- Technical Skills:
- Office Software: Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, Slides).
- Office Equipment: Familiarity with common office equipment like printers, copiers, and phone systems.
- Problem-Solving Skills:
- Troubleshooting: Ability to identify issues and provide solutions or escalate to appropriate personnel as needed.
- Confidentiality:
- Data Protection: Ability to handle sensitive information with discretion and maintain confidentiality.
- Basic IT Knowledge : Performing printer setup, manage existing company website & have good skill in excel
Educational Background and Experience
- Education: A high school diploma or equivalent is often required; an associate’s degree or higher in business administration or a related field can be advantageous.
- Experience: Previous experience in office administration or related roles is preferred. Familiarity with the specific industry can also be beneficial.
Key Attributes for Success
- Proactivity: Ability to take initiative and anticipate needs before they arise.
- Adaptability: Flexibility to handle changing priorities and unexpected tasks.
- Dependability: Reliability in completing tasks accurately and on time.
Job Type: Full-time
Pay: RM2,000.00 - RM2,200.00 per month