Key Responsibilities:
- Prospecting and Lead Generation: Identifying and targeting potential customers who are a good fit for the company’s products or services.
- Sales Presentations and Demos: Presenting the company's offerings to potential customers and demonstrating the value of the product or service.
- Negotiating and Closing Sales: Negotiating the terms of the sale and ensuring the deal is closed
- Managing and Nurturing Existing Customer Accounts: Developing strong relationships with current customers to ensure repeat business and upselling opportunities.
- Customer Service and Problem Resolution: Acting as the point of contact for any issues customers may face, ensuring customer satisfaction and resolving problems promptly.
- Achieving Sales Targets and KPIs: Meeting or exceeding sales targets and key performance indicators (KPIs) set by the organization.
- Maintaining Accurate Records and Reporting- Keeping accurate records of sales activities, customer interactions, and performance metrics.
- Collaboration with Other Teams: Collaborating with marketing, product development, and customer service teams to align on goals and improve customer experience.
- Self-Development and Training: Continuously improving sales skills and product knowledge to stay competitive in the market.
Sales Rep's Daily/Weekly Tasks:
Daily:
- Make cold calls or follow up on inbound leads.
- Meet with prospects to present products.
- Log sales activity into excel and update the sales pipeline.
- Address customer inquiries or issues via email or phone.
- Track orders or sales follow-ups for existing customers (auto reorder).
Weekly:
- Review performance against sales targets.
- Meet with sales supervisor to discuss goals, opportunities, and challenges.
- Follow up on quotes, proposals, or contracts that have been sent to prospects.
- Provide feedback on sales processes and product features.
- Conduct competitive analysis and share insights with the team.
- Attend team meetings or training sessions.
REQUIREMENTS
- Bachelor’s Degree in Business Development, Sales & Marketing, or science-related fields.
- Fresh graduates are welcome to apply.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Work Location: In person