Perform daily operational duties such as coordinating transport activities, liaising with drivers, warehouse teams, and third-party logistics partners to ensure smooth loading, transit, and delivery.
Handle operational issues affecting customer satisfaction and work closely with the Customer Service team to resolve complaints efficiently.
Prepare monthly reports related to fleet utilization, driver performance, and other logistics metrics.
Provide backup support to colleagues when required to ensure seamless operations.
Ensure compliance with company policies, safety regulations, and standard operating procedures in all logistics activities.
Qualifications:
Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 1–2 years of working experience in logistics, transportation, or warehouse operations (fresh graduates may be considered).
Strong coordination, problem-solving, and communication skills.
Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
Able to work independently with minimal supervision and handle multiple tasks in a fast-paced environment.