全职 Indoor Sales Executive 工作, 薪水, Phoenix Contact Selangor 公司招聘中 - Ricebowl

Job purpose:

We are seeking a proactive and customer-focused Indoor Sales Executive to support sales activities and deliver excellent customer service. The successful candidate will play a key role in driving sales growth, managing customer enquiries, preparing quotations, and building strong relationships with customers to achieve business objectives.

RESPONSIBILITIES:

• Support Outdoor sales team on quotation generation, sets up appointments with potential customers.
• Routing qualified opportunities to the appropriate salesperson for further development and closure.
• Always maintain customer focus, strive to exceed customer expectations wherever possible and respond to customers’ enquiries such as delivery schedules, quotations etc. promptly.
• Resolve customer complaints by being the focal person in driving for solutions.
• Take ownership of queries and proactively follow through to resolution.
• Ensure all customers’ queries are investigated and resolved, escalating issues to the Reporting Manager if appropriate.
• Maintain advanced working knowledge of all customer service processes for different business segments and communicate discrepancies/issues to Reporting Manager when necessary.
• Ensure internal and external customers are serviced promptly, respectful, and accurately.
• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• Demonstrate a positive and flexible approach to changing business priorities.
• Assist Reporting Manager and management with any special projects assigned and provide backup to Reporting Manager when necessary.
• Support Reporting Manager and management on monthly report submission preparation

REQUIREMENTS:

• Min SPM with at least 2 years in indoor sales experience.
• Proficient in Microsoft office application especially in MS Excel and MS Words
• Customer-oriented with a pleasant personality.
• Good communication, analytical and problem-solving skills.
• Fluent in English in both written and spoken.
• Pleasant personality with initiative and customer-oriented.
• Disciplined, hardworking and able to perform under pressure.
• Detail oriented, resourceful and ability to work independently.

Why Join Us?

• Unlock Your Potential: Benefit from competitive compensation and holistic training programs designed to develop your skills.
• Innovate with the Best: Thrive in a dynamic, collaborative environment that champions creativity and breakthrough thinking.
• Accelerate Your Growth: Seize clear pathways to advancement and build a fulfilling, long-term career with us.
• Get Recognized: Meaningful rewards and recognition for your contributions and performance.

At Phoenix Contact, we are on a mission to push the boundaries of what's possible in the industry, and we’re always on the lookout for visionary minds to shape the future alongside us.

Ready to make an impact? Join us and shape a future where your ideas matter!