全职 Operations Executive (IT Company-Non-Tech) 工作, 薪水 up to SGD 3,800, MAVENSIDE CONSULTING PTE. LTD. North-east Region (Singapore) 公司招聘中 - Ricebowl

Job Highlights

Industry: IT Tech (SME)
Location: Kaki Bukit
Working Days: Monday to Friday

Job Responsibilities:

Provide operational and administrative support to enhance operational efficiency
Provide L2 operational support and troubleshooting for escalated issues
Identify opportunities for continual improvements and make recommendations accordingly
Custodian of standard operating procedures (SOPs)
Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
Engage with stakeholders to define and implement service standards
Collaborate with cross-functional teams for meeting operational requirements and targets
Track and analyze incidents to identify and address recurring issues
Drive quality assurance initiatives
Assist with procurement and manage vendor relations
Perform research and analysis to support business decisions making
Perform data management and documentation duties to ensure accuracy of records
Prepare reports and other documentation
Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
Design and implement automation solutions
Support ad-hoc duties and projects as assigned

Job Requirements:

Candidates must possess at least a Diploma
Experience in developing and implementing SOPs and quality management frameworks
Some background in IT will be an added advantage
Excellent verbal and written communication skills
Excellent analytical, problem-solving and organizational skills
Meticulous, with excellent record keeping and documentation skills
Proactive and positive working attitude
Willingness and capacity to learn new skills and technology

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.


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