Overview:
We're looking for a driven and customer-focused Sales Executive to help deliver outstanding store performance. If you're passionate about retail, enjoy working in a fast-paced environment, and love achieving sales targets while leading operational excellence, we'd love to have you on our team!
Job Description:
Sales & Retail Operations
- Ensure daily retail operations run smoothly across all assigned outlets.
- Monitor outlet sales performance and work closely with store teams to achieve monthly sales targets.
- Analyse sales reports and recommend action plans to improve sales and productivity.
- Support and execute sales campaigns, promotions, and seasonal activities.
Store Operations
- Conduct regular store visits to ensure SOP, merchandising, pricing, and display standards are maintained.
- Monitor stock availability, replenishment, and inventory accuracy.
- Coordinate with warehouse and purchasing to minimise out-of-stock situations.
- Ensure cleanliness, visual merchandising, and customer service standards are consistently maintained.
Staff Management
- Coach and motivate store teams to improve sales performance.
- Conduct product knowledge and sales technique training.
- Monitor staff attendance, discipline, and operational compliance.
- Assist in manpower planning and outlet staffing requirements.
Sales Analysis & Reporting
- Prepare daily, weekly, and monthly sales performance reports.
- Analyse KPI and recommend strategies to improve outlet performance.
Marketing & Promotion Execution
- Coordinate with the Marketing team to implement promotional campaigns.
- Ensure POSM, promotional pricing, and campaign mechanics are executed correctly in all outlets.
- Monitor promotion effectiveness and provide post-campaign analysis.
Customer Experience
- Handle customer feedback and resolve service issues professionally.
- Maintain high customer satisfaction and encourage membership registrations and positive Google Reviews.
Job Requirements:
- Diploma or Bachelor’s Degree in Business, Retail Management, Marketing, or related field.
- 1–3 years experience in retail operations or retail sales.
- Strong sales mindset with proven experience in achieving sales targets.
- Good analytical skills and proficiency in Microsoft Excel.
- Strong leadership, communication, and problem-solving skills.
- Willing to travel between outlets.
- Experience in health & wellness, FMCG, or retail chain operations is an advantage.
Why Join Us:
- A supportive and positive working environment.
- Celebrate Together at our annual company dinner.
- Opportunity to grow and learn across different functions
- Career development opportunities in a growing company
- Competitive Compensation Package, including basic salary, performance bonus, and allowances.
- Rewarding Excellence with performance-based salary increments and a structured reward system.
- Hassle-Free Commuting with free employee parking.
- Year-End Bonus as a token of appreciation for your contributions.
- Continuous Learning & Development with seminar and staff training subsidies.
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- What is your expected salary?
Work Location: In person