Job Summary To oversee and support the end-to-end operations of People Services, ensuring efficient execution of HR processes across the business unit/function
General Responsibilities
Provide day-to-day operational support such as recruitment administration, contract, letter preparation, data management of employees, movement, promotion, onboarding, benefits administration, PM, reports, and ad hoc requests.
Ensure data inputs and compiling documents are within SLA.
Build and maintain strong relationships with key stakeholders and ensure effective communication and collaboration across the organization.
Ensure compliance with all legal and regulatory requirements related to the operations.
Inform payroll & C&B on changes to employees’ record movements & resignation list.
Practice standardized work methods to drive consistency and efficiency.
Drive process improvements and automation initiatives to increase operational efficiency and reduce costs.
Lead and involve in projects for system enhancement or process alignment across all Business Units.
Understand the full scope of tasks (100%) in each Business Unit.
To drive completion timeline for requests and reports.
Manage requests within SLA timeline.
Verify Buddy check tasks.
Respond effectively to business demand.
Develop and update relevant SOP/Job Aids documentation for ongoing Operations usage.
Oversee daily operations of People Services.
Functional Skills And Knowledge
Strong knowledge of Human Resources management principles and practices.
Excellent interpersonal, communication, and negotiation skills.
Ability to manage operations across multiple business units effectively.
Based in Headquarters with oversight of cross-functional HR activities.
Requirements
Bachelor's degree in HR or equivalent / any other relevant disciplines.
Minimum 2 years’ related working experience in People Operations.
Must be able to work in Kelana Jaya, The Ascent (HQ).