As a Clinic Assistant, you will play a key role in ensuring the smooth daily operation of the clinic and providing quality service to patients. Your responsibilities include:
- Register, receive, and assist patients during their clinic visits.
- Answer telephone calls and respond to patient enquiries in a professional and courteous manner.
- Provide patients with information and guidance regarding clinic procedures, appointments, and administrative matters.
- Assist in obtaining patient medical histories and insurance approvals where required.
- Prepare, maintain, and update patient records, medical charts, and related documentation.
- Coordinate and arrange prescribed laboratory tests and follow-up appointments.
- Process and verify patient billing information and maintain accurate financial records.
- Monitor and maintain inventory levels of medical supplies and clinic consumables.
- Ensure the cleanliness, organisation, and proper functioning of clinic facilities and equipment.
- Coordinate equipment servicing, maintenance, and repairs when necessary.
- Assist healthcare professionals with routine clinical procedures, in accordance with training and competency requirements.
- Provide support in supervising interns, trainees, volunteers, or student assistants when required.
- Perform other administrative and operational duties as assigned by the clinic management.
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Ability to commute/relocate:
- Rawang: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Clinical Assistant: 1 year (Preferred)
Language:
- Mandarin and/or English (Preferred)
Work Location: In person