Job Responsibilities:
- Follow up with existing customers to encourage repeat orders.
- Monitor customer order frequency and re-engage inactive customers.
- Maintain good relationships with existing customers.
- Promote new products, upselling and bulk orders.
- Identify customer concerns and work with the relevant teams to resolve issues.
- Identify opportunities to increase customer sales and retention.
- Work closely with Sales and Customer Service teams to ensure customer satisfaction.
- Monitor customer retention and sales performance.
Key Focus:
Customer Retention Repeat Sales Upselling Customer Relationship Management
Pay: From RM3,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
Application Question(s):
- How many years of sales experience do you have?
- Do you have experience in B2B or B2C sales?
- Are you comfortable with a starting salary of RM3,000 + commission based on achieving the company’s set criteria/KPI?
- Where do you currently live?
- Are you willing to commute to our office in Puncak Alam?
- Do you have experience handling existing customers, repeat orders or upselling?
Work Location: In person