- 2 HANDY ROAD Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
About O2 Light Bar
O2 Light Bar is Singapore’s first dedicated private full-spectrum infrared sauna studio, nestled in the heart of The Cathay at Dhoby Ghaut. We offer private, 50-minute sessions designed to help guests sweat deeper, recover faster, and feel genuinely renewed.
Our brand promise: This is how you rest now. Sweat out everything else. In total quiet
We’re a small, intentional team — every person here shapes the guest experience directly. We’re looking for someone warm, grounded, and genuinely interested in wellness to be the face and heartbeat of our studio.
The Role
As an O2 Light Intern, you are the first and last impression every guest has of O2 Light Bar. Your role goes beyond front desk — you are part host, part educator, part space-keeper. You’ll guide guests through their entire visit, from the moment they walk in to the moment they leave feeling restored.
Responsibilities
Guest Experience
• Welcome guests warmly and make them feel at ease from the moment they arrive
• Introduce O2 Light Bar’s services, explain the science behind full-spectrum infrared sauna and negative ion therapy in a clear, approachable way
• Walk new guests through the full session flow so they feel confident and comfortable
Session Preparation
• Prepare each private suite before every session —lay fresh towels, set sauna temperature, and ensure water and amenities are ready
• Conduct a brief pre-session orientation for first-time visitors
Studio Upkeep
• Maintain the studio in immaculate condition at all times — reception area, suites, restrooms, and communal spaces
• Prepare and replenish tea, beverages, and consumables throughout the day
• Sanitise and deep-clean equipment and treatment rooms after every session, following our hygiene protocols
Sales & Retention
• Complete guest check-out smoothly and accurately, handling payments via POS
• Introduce guests to our website and app, guiding them through registration
• Naturally and sincerely share our membership and package options — you’re not hard-selling, you’re helping guests find a routine that works for them
• Follow up on enquiries and support ongoing guest retention efforts
Who We’re Looking For
Must-have
• Fluent in English (spoken and written)
• Warm, genuine personality — guests should feel like they’re being looked after by a friend, not a staff member
• Reliable, punctual, and takes pride in keeping a space beautiful
重要安全守则
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