Key Responsibilities:
- Hands-on end-to-end supply chain activities, including purchasing, logistics, and inventory monitoring.
- Follow up on purchase orders, production status, lead times, delivery schedules, and outstanding commitments.
- Fulfil customer orders with timely and accurate order processing and excellent service.
- Selects carriers, transportation routes, and other key aspects of getting shipments from the warehouse dock door out to the customers' locations
- Negotiates rates and terms with transportation providers
- Coordinate to ensure the completeness of shipping documents while assuring compliance of import/export requirements
- Manage backlog, analyse and resolve operational issues that may prevent on-time shipments to avoid additional charges.
- Heads up strategic transportation initiatives for fulfilment operations
- Selects carriers, transportation routes, and other key aspects of getting shipments from the warehouse dock door out to the customers' locations
- Negotiates rates and terms with transportation providers
- Act as a key point of contact for order-related matters, providing timely updates and solutions to customers and internal stakeholders.
- Ability to use data to identify trends, risks, and improvement opportunities.
- Any other tasks that may be assigned
Required Skills and Experience:
- 3–5 years of relevant experience in supply chain, customer service, planning and purchasing, logistics, order management, or a similar role.
- Experience managing customer orders and coordinating end-to-end order fulfillment.
- Experience working with suppliers, manufacturers, freight forwarders, and logistics service providers.
- Good understanding of inventory, planning, purchasing, production, and logistics processes.
- Demonstrated ability to follow through on commitments and proactively resolve operational issues.
- Proficiency in Microsoft Office programs is a must.
- Excellent English verbal and written communicate skills
- Business systems and tools (e.g., Oracle, SharePoint, etc.)
- High sense of urgency to achieve goals, great communication skills, willing to learn, works well under pressure, customer focused, team player
- This is a maternity cover role for a period of 12 months.
Pay: $3,500.00 - $5,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Promotion to permanent employee
Work Location: In person