全职 Quality Manager 工作, 薪水 up to MYR 8,000, Enproserve (M) Selangor 公司招聘中 - Ricebowl

Job description:

Quality Audit Planning & Execution

• Develop, implement, and maintain annual quality audit schedules in compliance with ISO 9001:2015 requirements.
• Plan and conduct periodic internal and external audits to verify conformance with company policies, contractual obligations, and applicable standards.
• Oversee audit findings, ensure effective corrective and preventive actions and continuously monitor improvement effectiveness.
• Report audit outcomes and trends to management for governance and decision-making.

Quality Compliance & Performance Monitoring

• Conduct QA/QC technical compliance reviews, ensuring timely updates to procedures and quality documentation.
• Perform quality performance analysis and reporting, including customer satisfaction metrics, quality incident rates, and competency gap assessments.
• Review quality-related contractual requirements to ensure alignment with company standards and client expectations.
• Oversee site QC Teams’ technical competencies, performance, and compliance with approved Quality Plans.
• Manage and control the company’s codes, standards, governing documents, and quality guidelines.
• Manage and respond to client enquiries, complaints, and feedback, ensuring timely resolution and continuous improvement.

Quality Culture & Campaign Management

• Lead company-wide quality awareness programs to promote a culture of quality excellence and continuous improvement.
• Plan and execute quality campaigns and initiatives to drive best practices across all departments and project sites.
• Foster a culture of accountability, teamwork, and ownership in quality performance at all organizational levels.

Continuous Improvement & Standardization

• Identify, recommend, and implement process improvements to enhance operational efficiency, compliance, and risk mitigation.
• Drive standardization of quality implementation across all business units and projects.
• Work closely with internal stakeholders and certification / regulatory bodies (e.g. DOSH, CIDB, certification bodies) to maintain compliance and high-quality standards.

Academic Qualifications

• Bachelor’s Degree in Engineering, Quality Management, Manufacturing, or a related discipline.
• Master’s Degree in Quality Management, Business Administration, or related fields is an added advantage.

Professional Certifications (Preferred / Highly Recommended)

• ISO 9001:2015 Lead Auditor – Highly Recommended
• Six Sigma Certification (Green Belt / Black Belt) – Added Advantage
• Certified Quality Engineer (CQE) or equivalent
• Relevant industry certifications such as ISO 45001, ISO 14001, ASQ, or equivalent

Work Experience

• Minimum 10 years of working experience, with the majority in quality management, governance, compliance, and audits.
• Demonstrated experience in leading ISO 9001-based quality audits.
• Proven track record in developing quality strategies, continuous improvement programs, and quality culture initiatives.
• Experience liaising with regulatory authorities such as DOSH, CIDB, and handling statutory compliance.
• Mandatory leadership and managerial experience in quality-related roles.

Key Skills & Competencies

• In-depth knowledge of ISO 9001:2015 and related quality management standards.
• Strong expertise in quality governance, risk assessment, and compliance frameworks.
• Ability to develop, implement, and monitor quality audit programs and corrective action plans.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical, problem-solving, and data-driven decision-making capabilities.

Pay: From RM8,000.00 per month

Work Location: In person