E-Commerce Coordinator
Job Type: Full-time
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Location: Singapore
Salary: SGD 2,800 – 3,500 per month
About the Role
We are looking for a detail-oriented and organized E-Commerce Coordinator to support the day-to-day operations of our online retail business. The company specializes in baby and maternity care products, household essentials, and health supplements.
The successful candidate will assist with product listings, online orders, inventory coordination, customer enquiries, and general e-commerce administrative tasks to ensure smooth and efficient daily operations across our online sales channels.
Key Responsibilities
- Coordinate daily e-commerce operations and follow up on outstanding tasks.
- Maintain and update product listings, including product information, pricing, descriptions, images, and stock availability.
- Monitor online orders and coordinate with internal teams to ensure orders are processed and fulfilled accurately and on time.
- Assist with inventory monitoring and update stock information across relevant online platforms.
- Handle basic customer enquiries regarding products, orders, delivery status, and general after-sales matters.
- Coordinate with warehouse, logistics, and customer service teams regarding order fulfilment and delivery arrangements.
- Monitor product availability and highlight low-stock or out-of-stock items to the relevant team.
- Assist in updating promotions, product campaigns, and online store content.
- Maintain accurate records of orders, product information, inventory updates, and other e-commerce-related data.
- Assist with basic sales and product performance tracking and prepare routine reports when required.
- Support the team with administrative duties related to e-commerce operations.
- Ensure product and promotional information is accurate and updated across online sales channels.
- Perform other duties and operational tasks assigned by the supervisor.
Requirements
- Diploma or equivalent qualification in E-Commerce, Business Administration, Marketing, Retail, or a related field is preferred.
- Previous experience in e-commerce, retail, administration, customer service, or operations will be an advantage.
- Good organizational and coordination skills with strong attention to detail.
- Comfortable working with online platforms, spreadsheets, and basic computer applications.
- Good communication and interpersonal skills.
- Able to manage multiple tasks and meet deadlines in a fast-paced environment.
- Responsible, proactive, and willing to learn.
- Able to work independently as well as collaboratively within a team.
- Fresh graduates with a strong interest in e-commerce are welcome to apply.
Benefits
- Competitive monthly salary
- Annual leave
- Medical and dental benefits
- Performance bonus
- CPF contributions
- Paid sick leave
- Public holiday entitlement
- Training and development opportunities
- Career progression opportunities
- Employee discounts and staff benefits
- Supportive and collaborative working environment
Preferred Skills
- E-commerce platform operations
- Product listing and content management
- Order processing and coordination
- Inventory coordination
- Basic Excel / Google Sheets skills
- Customer service
- Administrative support
- Data entry and record management
Why Join Us?
Join a growing e-commerce retail business serving customers across baby care, maternity products, household essentials, and health-related consumer products. This role provides an opportunity to gain practical experience across different areas of e-commerce operations while developing your coordination, administrative, and online retail skills.
Pay: $2,800.00 - $3,500.00 per month
Benefits:
- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: Hybrid remote in Singapore 757322