Essential Duties and Responsibilities:
People Group Trainee is to support the AI and automation-enabled transformation of the Employee Lifecycle and Employee Experience (EX) across People Group and Office Administration. This role is responsible for building dashboards, automating workflows, and generating data-driven insights, delivering measurable improvements in efficiency, transparency, and employee experience.
Data Analytics & Dashboard Development
- Build dashboards (Power BI or equivalent) on key metrics such as attrition, hiring, overtime, and productivity
- Perform data processing including extraction, cleaning, and visualisation
- Translate data into actionable insights with clear observations and recommendations.
- Ensure data accuracy, consistency and timely update across all reporting outputs.
AI & Automation – Employee Lifecycle
Identify manual/repetitive PCCS processes and propose automation solutions.
- Build automation workflows using tools such as power automate, RPA, AI-enabled solutions
- Support automation across lifecycle stages eg: onboarding (checklist), employee process (leave, claims, notification), offboarding (clearance tracking, documentation)
- Test, document and support deployment of automation solutions.
Employee Experience (EX) Analytics
- Analyse lifecycle data to identify process gaps, delays, and inefficiencies
- Develop simple EX dashboard and summaries
- Provide actionable recommendations
Process Improvement & Optimization
- Map existing workflow and identify improvement areas
- Proposed enhancement using automation or standardisation
- Support implementation and track impact of improvement where applicable
Documentation & Reporting
- Document dashboards, workflows, and processes clearly
- Present outputs (dashboard/demo/insights) to the team or management
- Ensure all deliverables are structured and reusable after internship
Education and/or Work Experience Requirements:
- Currently enrolled in a degree or Master Programme (Data Analytics, IT, Computer Science, Engineering, or related field)
- Strong interest in AI, automation and data analytics in business/HR environments
- Hands-on exposure (academic or project) to Power BI, Excell or similar tools
- Basic knowledge of automation tools (Power Automate, RPA, scripting) is an advantage
- Ability to work with data (cleaning, structuring, analyzing and visualising)
- Strong-problem solving mindset and ability to identify inefficiencies
- Good communication skills to explain outputs clearly to non-technical users
- Proactive, self-drive and able to deliver outputs within a 3-month project timeline.