全职 Technical Support Engineer 工作, 薪水 up to MYR 4,000, Infinity Logistics & Transport Selangor 公司招聘中 - Ricebowl

Job Responsibilities

• Lead technical support and advisory services related to flexitank applications, installation, loading, unloading, and operational performance.
• Oversee technical investigations, root cause analysis, and corrective actions for product or operational issues.
• Monitor and improve product quality, reliability, and technical standards for flexitank operations.
• Collaborate with R&D and production teams on product enhancement and process improvement initiatives.
• Ensure compliance with customer requirements, industry standards, and safety regulations.
• Support operational teams during project implementation, customer onboarding, and technical deployment.
• Provide technical guidance during loading/unloading operations and customer site activities.
• Develop and maintain SOPs, technical manuals, procedures, and training materials.
• Coordinate with production and quality teams to optimize manufacturing and technical processes.
• Act as the key technical liaison between customers, operations, vendors, and internal departments.
• Build strong relationships with customers by providing effective technical solutions and timely issue resolution.
• Lead and mentor technical team members to enhance competency and operational effectiveness.
• Drive continuous improvement initiatives related to safety, efficiency, product performance, and customer satisfaction.
• Prepare technical reports, KPI analysis, and management updates.

Requirements:

• Diploma/Degree in Engineering (Mechanical, Industrial, Manufacturing, Polymer, Chemical) or related technical field.
• At least 2 to 7 years of working experience in polymer, flexible packaging, plastics packaging, technical service or related industries
• Strong problem-solving, communication, and customer service skills.
• Ability to travel for on-site support or outstation assignments.
• Experience in Root Cause Analysis, Corrective Action and Preventive Action report writing
• Willing to travel to customer site for support and investigation
• Proficient in Microsoft Office and basic technical documentation tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Able to commute to Pulau Indah.

If you are interested, you may email your CV/resume to *************

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Port Klang: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Work Location: In person