Responsibilities
Store Operations
- Run daily opening and closing routines to ensure stores open on time and close securely.
- Handle cash accurately at till, prepare end-of-day cash notes, and support safe deposit procedures.
- Maintain cleanliness and safety on the shop floor so the space is welcoming for guests and staff.
- Follow and help keep SOPs and safety checks current with supervisors.
Events & Guest Experience
- Support IP pop-up activations and on-site promotions, working to agreed schedules and guest flow plans.
- Assist on the sales floor during campaigns to ensure smooth customer interactions and timely service.
- Coordinate simple event logistics with supervisors and external partners to meet timing and capacity needs.
- Help manage queues and guest enquiries to maintain a positive experience during busy periods.
Merchandise, Inventory & Reporting
- Monitor displays and replenish stock to keep bestsellers visible and merchandising standards consistent.
- Conduct regular stock counts and report discrepancies to reduce shrinkage and maintain inventory accuracy.
- Prepare clear daily operations notes and simple sales reports for supervisors.
- Propose small, practical improvements to routines that make stores easier to run day to day.