全职 Front Office Assistant 工作, 薪水 up to MYR 1,800, Adenland Assets @ Bond Hotel, Rawang Selangor 公司招聘中 - Ricebowl

As Front Office Assistant, need to provide excellent guest service by handling check-in, check-out, reservations, and guest inquiries efficiently and courteously.

The Front Office Assistant ensures smooth front desk operations in line with hotel standards, promoting guest satisfaction and maintaining the professional image of the property.

Key Responsibilities:

1. Guest Service & Front Desk Operation - Welcome and greet guests in a warm, friendly, and professional manner.

2. Reservation & Communication - Handle room reservations through phone, email, or online booking systems. Ensure accurate and timely input of guest data into the Property Management System (PMS).

3. Telephone Etiquette & Confidentiality- Answer telephone calls promptly and courteously using the hotel’s standard greetings. Transfer calls to appropriate departments or staff efficiently.

4. Cashiering & Record Keeping - Handle guest payments, deposits, and refunds accurately. Maintain proper cash float and ensure all transactions are balanced at the end of each shift.

5. Appearance & Professionalism- Demonstrate positive attitude, teamwork, and courtesy toward guests and colleagues.

Job Requirement :

• Candidate must possess at least a SPM/STPM, Diploma or equivalent;
• Fresh graduates are encourage to apply;
• Able to communicate in English and Bahasa Malaysia;
• Able to communicate in Mandarin is advantage.
• Pleasant personality with a friendly approach and well groomed;
• Enjoy providing top services towards customers;
• Must be responsible, hardworking and have pleasant personality;
• Ability to work on shift;
• Ability to work in a fast-paced environment;
• Able to work independently under minimum supervision;

Pay: From RM1,800.00 per month

Benefits:

• Opportunities for promotion

Experience:

• Customer service: 1 year (Preferred)

Language:

• mandarin? (Preferred)

Location:

• Rawang (Preferred)

Work Location: In person