全职 Scrum Coach 工作, 薪水, Erudite Innovation Selangor 公司招聘中 - Ricebowl

Job Summary

We are looking for a Scrum Master with 2–4 years of experience to facilitate Agile/Scrum practices and support cross-functional technology teams in delivering software projects effectively. The successful candidate will help the team follow Scrum principles, remove impediments, improve collaboration, and promote continuous improvement.

Key Responsibilities

• Facilitate Scrum ceremonies including Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective.
• Act as a servant leader and support the development team in achieving Sprint and project objectives.
• Remove or escalate impediments, blockers, and dependencies affecting team delivery.
• Work closely with Product Owners to ensure the Product Backlog is properly maintained and prioritised.
• Monitor Sprint progress, velocity, burndown/burnup charts, and other Agile metrics.
• Promote Agile principles, Scrum practices, and continuous improvement within the team.
• Facilitate communication between developers, Product Owners, Business Analysts, QA teams, and stakeholders.
• Identify delivery risks, dependencies, and potential delays and coordinate appropriate actions.
• Support the team in maintaining a sustainable Sprint cadence and improving delivery predictability.
• Encourage collaboration, transparency, accountability, and self-organisation within the team.
• Help resolve conflicts and facilitate effective decision-making within the team.
• Coordinate with other Scrum Masters or project teams where there are cross-team dependencies.
• Prepare and provide Agile/Scrum progress updates to relevant stakeholders.
• Support Agile transformation initiatives and adoption of Agile best practices.

Required Skills & Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business, or related discipline.
• 2–4 years of experience as a Scrum Master, Agile Project Coordinator, Agile Delivery Lead, or similar role.
• Good understanding of Scrum Framework, Agile methodologies, and Software Development Life Cycle (SDLC).
• Experience facilitating Scrum ceremonies and managing Sprint activities.
• Strong communication, facilitation, stakeholder management, and problem-solving skills.
• Experience working with cross-functional technology teams.
• Familiarity with Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Ability to track and interpret Agile metrics such as velocity, burndown, cycle time, and Sprint progress.
• Strong organisational and time-management skills.

Preferred Qualifications

• Certified ScrumMaster (CSM)
• Professional Scrum Master (PSM I/II)
• SAFe Scrum Master certification
• PMI-ACP or other Agile-related certification.
• Experience working in banking, financial services, fintech, telecommunications, semiconductor, or other enterprise environments is an advantage.

Key Competencies

• Agile/Scrum facilitation
• Stakeholder management
• Team coaching
• Conflict resolution
• Risk and issue management
• Dependency management
• Sprint planning and execution
• Continuous improvement
• Communication and collaboration
• Servant leadership

Success Measures

• Effective facilitation of Scrum ceremonies
• Improved team collaboration and productivity
• Timely identification and resolution of blockers
• Consistent Sprint delivery
• Improved Sprint predictability
• Continuous improvement of Agile team practices