To perform RMA Service and troubleshooting customer defects units in-house
To assist and work as a team with others to handle projects, customization of units and etc, either in-house or on-site
To prepare service report on the defective parts of the products
To attend to service calls and perform trouble-shooting on-site
To travel outstation for maintenance and installation purposes
To coordinate with sales team on products specification and technical related issue
And, any other duties exigent of the company’s services
Requirements:
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical) or any other equivalent field.
At least 1 to 3 year(s) of working experience in UPS industry is required for this position although fresh graduates are welcome to apply.
Possess Certificate of Competency of PW2 / PW4 / A0 issued by ST is an added advantage.
Knowledge of UPS technologies is an added advantage.
Required language(s): English and Bahasa Malaysia. Well verse in other languages is an added advantage.
Applicants must be willing to work overtime, on-call 24/7 on rotation basis within the team.
Ability to adapt and perform well in a highly dynamic and rapidly changing environment.
Ability to read and interpret electrical schematics and wiring diagrams.
Skilled in troubleshooting, diagnostics and repair of electronic/electrical equipment.
Attention to detail and high level of safety awareness.
Good communication and documentation skills.
Ability to work independently and manage multiple tasks effectively.
Outside-the-box thinker, strategist, problem solver, opportunity seeker, team player