Prepare, check, and process full set of shipping documents: HBL/MBL, invoices, packing lists, certificates of origin, customs declarations, permits, arrival notices
Handle customs clearance coordination, document submission to Royal Malaysian Customs as required
Process telex release, surrender B/L, and document release procedures in compliance with company policy
Maintain proper filing and digital record-keeping of all documents and shipment files
Monitor import/export cargo clearance and resolve customs/document discrepancies quickly
Update shipment data in company system and ensure accurate billing / invoicing support