Robotics Product - Solution Intern 工作, Certis 公司招聘中 - Ricebowl

Role Overview: We are looking for an enthusiastic and hands-on Robotics Product, Solutioning & Demo Intern to support product development, customer solutioning, demonstrations, exhibitions, events, and field trials. This internship offers an opportunity to gain practical experience across the robotics product lifecycle, from understanding customer requirements and developing use cases to testing solutions and supporting live demonstrations in real-world environments.

Responsibilities

• Assist in gathering and documenting customer requirements, user needs, workflows, and use cases
• Support the preparation of product requirements, user stories, test cases, acceptance criteria, and enhancement requests
• Conduct basic market, competitor, and technology research to support product planning and solution development
• Assist in translating customer needs into practical robotics solution concepts, process flows, and deployment assumptions
• Support product testing, user acceptance testing, and structured feedback collection
• Help prepare product and solution materials, including feature summaries, presentation slides, FAQs, user guides, and briefing notes
• Assist with the setup, deployment, operation, and teardown of robotic systems at customer sites, exhibitions, demonstrations, and events
• Support robot operations during live demonstrations, showcases, proof-of-concepts, and field trials
• Prepare demo scripts, workflows, readiness checklists, equipment lists, and supporting materials
• Assist in basic troubleshooting, diagnostics, testing, and maintenance of robotic platforms
• Participate in pre-deployment and pre-event testing activities, including occasional night testing where required
• Support logistics planning, transportation, and positioning of robots and related equipment
• Work closely with commercial, product, engineering, project, and deployment teams to ensure solution and demo readiness
• Engage with visitors or customers during demonstrations where appropriate and capture questions and feedback
• Document demo outcomes, product issues, customer feedback, lessons learned, risks, and follow-up actions
• Adhere to safety requirements, site rules, and operational procedures at all times

Requirements

• Currently pursuing a Diploma or Degree in Robotics, Mechatronics, Engineering, Computer Science, Information Technology, Product Design, Business, or a related discipline
• Strong interest in robotics, automation, product development, customer solutioning, and emerging technologies
• Comfortable with both desk-based work and hands-on technical work in dynamic environments
• Basic understanding of robotics systems, sensors, software, or product development processes is advantageous but not mandatory
• Good problem-solving, communication, documentation, and presentation skills
• Able to organise information clearly and use Microsoft PowerPoint, Word, and Excel
• Able to work independently and collaboratively within a cross-functional team
• Willing to support flexible work schedules when project requirements arise