The Role
We are looking for a hands-on Supervisor to join our Cafe team. This is a working supervisor role you will be on the floor alongside the team, making drinks, preparing food, and serving customers, while taking ownership of the store’s back-end operations.
What You’ll Do
- Operations: Work the shifts as a core team member (order taking, food/drink prep, cleaning).
- Rostering: Plan and manage the weekly staff schedule to ensure full coverage.
- Inventory: Conduct weekly stock counts and submit accurate reports to HQ.
- Finance: Perform the weekly cash deposit via CDM (1x per week).
- KPI Management: Drive store performance in sales, labour cost control, and upselling.
What We Offer
- Performance Bonuses: Earn extra discretionary allowances for hitting sales targets, labour efficiency, and operational KPIs (e.g., on-time opening, product availability).
Who We’re Looking For
- Experienced in F&B or retail (supervisory experience is a plus, but we will train the right attitude).
- A natural leader who leads by example and isn’t afraid to get their hands dirty.
- Organized and numerate—comfortable with scheduling, stock counts, and basic reporting.
- Reliable and punctual; you take pride in keeping the store running smoothly.
Job Type: Full-time
Pay: RM2,000.00 - RM2,200.00 per month
Work Location: In person