全职 Claims Assistant 工作, 薪水 up to MYR 3,100, Giga Maritime Group Selangor 公司招聘中 - Ricebowl

Key Responsibilities:

• Manage and follow up on insurance and non-insurance claims for company.
• Ensure all shipments are properly insured and declared to the Insurer.
• Handle customer claims involving damaged or missing items, including investigation and follow-up.
• Liaise with customers, insurance companies, brokers, and internal departments on claims matters.
• Coordinate surveys and inspections when required.
• Verify insurance-related invoices and documents for payment processing.
• Monitor all outstanding claims and ensure timely follow-up until completion.
• Maintain accurate claims records and prepare monthly and yearly claims reports for Management.
• Investigate accidents, damages, and customer complaints and provide timely feedback.
• Highlight recurring issues, missing items, repetitive defects, and other customer concerns to the Operations team for corrective action.
• Work with relevant departments to identify ways to reduce damages, claims, and insurance costs.
• Ensure required insurance reports, certificates, and documents are received and maintained.
• Provide regular updates on claims status to Management.
• Perform other duties or projects as assigned by Management.

Job Requirement:

• Minimum SPM/ Diploma in Insurance, Risk Management, Business Administration, Logistics, Transport, Maritime Studies, or a related field.
• Experience in insurance claims, logistics, shipping, transportation, or customer service will be an advantage.
• Good understanding of insurance claims procedures and documentation.
• Strong analytical, investigation, and problem-solving skills.
• Excellent follow-up and coordination skills.
• Good written and verbal communication skills.
• Detail-oriented with strong record-keeping and documentation skills.
• Able to work independently while coordinating effectively with multiple departments and external parties.
• Computer literate.
• Contractual employment for the 1st year and subjected to permanent conversion/renewable contract based on the performance for the subsequent years.

Pay: RM2,800.00 - RM3,100.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your expected salary?
• Notice resignation?
• Are you okay with contractual employment for the 1st year?

Work Location: In person