Job Title: Customer Service
Department: Customer Service
Job Responsibilities:
- Handle customer enquiries through phone, WhatsApp and other communication channels.
- Assist customers with orders, product enquiries and complaints.
- Provide accurate information and solutions to customers.
- Follow up on customer requests and ensure timely resolution.
- Maintain good relationships with customers.
- Record and update customer information and enquiries.
- Perform other duties as assigned by the supervisor.
Requirements:
- Minimum SPM/Diploma or equivalent.
- Good communication and interpersonal skills.
- Customer-oriented and friendly personality.
- Basic computer and Microsoft Office skills.
- Able to work independently and as part of a team.
- Previous customer service experience is an advantage.
- Fresh graduates are welcome to apply.
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
Work Location: In person