Provide good customer service and sales support to existing customers.
Attend to customer enquiries and understand their requirements.
Prepare product costing and quotations based on customer requirements.
Visit new and existing customers to develop and maintain good customer relationships.
Follow up on enquiries, quotations and sales opportunities in a timely manner.
Keep customers informed of project and delivery progress.
Liaise and coordinate with the manufacturing/production team and other internal departments to ensure customer requirements and delivery schedules are met.
Seek customer feedback and follow up on opportunities for improvement and further business.
About you
Nitec, Higher Nitec, or Diploma in Mechanical Engineering or a related engineering discipline.
Preferably possess a valid Class 3 driving licence.
Working command of spoken and written English for preparing quotations, proposals and day-to-day business communication.
Able to communicate with our Mandarin-speaking customers and vendors.
Basic understanding of engineering concepts and the ability to read and interpret technical drawings would be an advantage.
Good problem-solving skills, with the ability to understand customer requirements and work with the team to propose practical and suitable solutions.
Positive attitude with a strong willingness to learn and develop in a technical sales environment.
A strong team player who enjoys working collaboratively with colleagues and contributing towards common goals.
Good interpersonal skills with the ability to build positive working relationships with customers, suppliers and colleagues.
Willing to seek guidance, share ideas and learn from experienced team members.