To promote friendly and highest standard of customer service to all visitors.
Greet and register all arriving guests.
Manage walk-ins, online reservations, and birthday party bookings.
Process manual payments, issue wristbands and socks and explain all playground rules and policies to guests.
Respond to emergency situations effectively and report any collisions and accidents to Manager in a timely manner
Assist and communicate to resolve customer complaints.
Participate and assist in events.
Other ad-hoc job as assigned by superior.
Keep the check-point area clean and organized.
Help coordinate videos for promotions or marketing.
Manage the inventory of items and update any defects found.
Requirements
Candidate must possess at least Certificate/ Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Hospitality/Travel / Tourism/ Event/ Entrepreneurship / Culinary Arts / F&B Management or ANY equivalent.
Applicants must be willing to work in Wyndham Suites KLCC.
Willing to work 6 days a week including on weekends, public holidays and overtime.
Willingness to work on morning (9:30 AM – 5:30 PM) or afternoon (2:00 PM – 10:00 PM) shifts.
Required skill(s): Cashier, Customer Service
Required language(s): Bahasa Malaysia, English
Positive working attitude, hardworking and responsible.
No experience required, on job training provided.
Minimum commitment of 12 weeks internship.
Job Type: Internship
Pay: Up to RM800.00 per month
Benefits:
Free parking
Meal provided
Application Question(s):
Please list 2-3 dates and time ranges that you could do an interview.