We are looking for a creative, strategic, and highly hands-on Content Manager to lead NOIR Health & Beauty’s content direction across social media and digital platforms.
The Content Manager will be responsible for developing engaging, high-quality content that strengthens NOIR’s brand presence, builds audience engagement, supports product awareness, and ultimately drives sales. This role will work closely with the Marketing, E-Commerce, Creative, and Management teams to ensure all content is aligned with NOIR’s brand identity and business objectives.
Key Responsibilities
1. Content Strategy & Planning
- Develop and execute NOIR’s monthly and quarterly content strategy.
- Build and manage the social media content calendar.
- Develop content pillars around beauty, health, wellness, products, education, lifestyle, campaigns, and brand storytelling.
- Ensure content is relevant to current trends and NOIR’s target audience.
- Translate marketing objectives into engaging content concepts.
2. Social Media Management
- Manage daily content across platforms such as TikTok, Instagram, Facebook and other relevant channels.
- Plan and coordinate Reels, TikTok videos, Stories, posts, educational content and promotional content.
- Monitor social media trends, viral content, sounds, formats and consumer behaviour.
- Ensure consistent brand voice, visual direction and messaging across all platforms.
- Monitor comments, audience engagement and social media sentiment.
3. Content Creation
- Conceptualise, write, shoot and coordinate short-form video content.
- Develop creative hooks, scripts, captions, storyboards and content angles.
- Work with the design/video team to produce high-quality visual and video assets.
- Participate in product shoots, campaign shoots, events and other content production activities.
- Ensure content is visually appealing, on-brand and suitable for the respective platform.
4. Campaign & Product Content
- Develop content for product launches, promotions, campaigns, events and seasonal activities.
- Create content that clearly communicates product benefits, USPs, promotions and brand value.
- Support major NOIR campaigns, including online and offline activations.
- Coordinate content requirements with the E-Commerce and Sales teams to support conversion and sales targets.
5. KOL, Influencer & Creator Management
- Identify suitable KOLs, influencers, affiliates and content creators for NOIR.
- Coordinate content briefs, deliverables, timelines and campaign requirements.
- Review submitted content to ensure it meets NOIR’s brand guidelines.
- Develop long-term relationships with relevant creators and influencers.
- Track creator performance and campaign effectiveness.
6. Content Performance & Analytics
- Monitor content performance across all platforms.
- Track key metrics such as views, reach, engagement, followers, watch time, CTR and conversion.
- Identify high-performing and underperforming content.
- Provide monthly content performance reports and recommendations.
- Continuously test new content formats, hooks, topics and creative approaches based on data.
7. Brand Management
- Maintain a consistent NOIR brand image across all digital content.
- Ensure all content follows approved brand guidelines and communication standards.
- Ensure product claims and beauty/health-related communication are accurate and appropriately presented.
- Work closely with management to ensure content reflects NOIR’s positioning and business direction.
Requirements
- Diploma/Degree in Marketing, Mass Communication, Digital Marketing, Communications, Media, Advertising or related field.
- Minimum 2–4 years of experience in content creation, social media, digital marketing or a similar role.
- Experience in beauty, skincare, health, wellness, FMCG or lifestyle brands is an advantage.
- Strong understanding of TikTok and Instagram content trends.
- Strong copywriting and storytelling skills.
- Able to create engaging short-form video concepts and scripts.
- Comfortable being hands-on with content production, including shooting videos and appearing in content when required.
- Basic knowledge of video editing tools such as CapCut, Canva, Adobe Premiere Pro or similar software.
- Strong creative sense with good understanding of beauty and lifestyle aesthetics.
- Good communication, coordination and project management skills.
- Able to work in a fast-paced environment and manage multiple campaigns simultaneously.
- Strong understanding of social media analytics and content performance.
- Proactive, trend-sensitive and willing to experiment with new content ideas.
Key KPIs
- Monthly content output and consistency
- Social media reach and follower growth
- Engagement rate
- Video views and watch time
- Content conversion / traffic contribution
- Campaign content performance
- KOL/influencer campaign performance
- Growth of TikTok & Instagram presence
- Quality and consistency of NOIR brand communication
- Contribution of content to overall marketing and sales objectives
Pay: RM2,500.00 - RM4,500.00 per month
Benefits:
- Free parking
- Meal provided
- Professional development
Work Location: In person