- Sungai Petani Kedah Malaysia
工作地点
职位描述
岗位职责
SSR Cleaning is seeking an experienced, results-driven Assistant Manager (Cleaning Services) to oversee daily operations, client relations, and team performance at our AIMST site.
This role requires a strong operational leader who can work independently, manage large cleaning teams, maintain strict documentation standards, and build excellent relationships with our client at AIMST.
Shift & Schedule:
Monday to Friday: 7:00 AM – 4:00 PM
Saturday: Half-day (Morning shift)
Sunday: Off
Key Responsibilities:
Operations Leadership: Assist in directing daily cleaning operations across the AIMST site, ensuring high hygiene and safety standards are consistently met.
Team Supervision & Development: Lead, mentor, and evaluate supervisors and cleaning staff; handle shift scheduling, training, and performance reviews.
Client Relations: Serve as a key link between SSR Cleaning management and AIMST representatives, proactively resolving inquiries, feedback, and operational requests.
Documentation & Compliance: Maintain comprehensive operational records, including staff attendance, SLA tracking, cleaning audit reports, machine maintenance logs, and inventory controls.
Quality Assurance: Conduct regular site audits, implement standard operating procedures (SOPs), and ensure full compliance with health and safety regulations.
Independent Problem-Solving: Manage on-site challenges, manpower allocation, and emergency cleanups independently with minimal supervision.
Requirements & Qualifications:
Experience: Minimum 3–5 years of supervisory or management experience in facility management, commercial cleaning, or hospitality operations.
Client & People Management: Strong track record in client-facing roles and leading multi-tiered operational teams.
Administrative Skills: Proficient in documentation, report writing, and Microsoft Office (Word, Excel).
Work Ethic: High level of autonomy, strong problem-solving skills, and acute attention to detail.
Language: Fluent in Bahasa Malaysia and basic English (written & spoken) to handle documentation and client communications.
Benefits:
EPF, SOCSO, and EIS contributions.
Performance allowance / bonus opportunities.
Stable, early-shift working schedule (finish by 4:00 PM on weekdays).
Uniform provided.
Ability to Commute/Relocate:
Bedong, Kedah: Reliably commute or planning to relocate before starting work (Required).
Pay: From RM2,400.00 per month
Benefits:
Ability to commute/relocate:
Education:
Experience:
Language:
Location:
Work Location: In person
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