jobs in DKSH

全职 Area Executive Retail Operations 工作, 薪水, DKSH Selangor 公司招聘中 - Ricebowl

Area Executive Retail Operations

DKSH

Undisclosed

全职

Petaling Jaya, Selangor

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工作地点

  • Petaling Jaya Selangor Malaysia

职位描述

岗位职责

Job Responsibilities
Sales
  • Drive sales generating activities to achieve sales target of the assigned outlets.
  • Ensure sales collection are in order and bank into company's account.


Operations Control
  • To supervise the performance of the PIC to carry out their duties in accordance with company SOP.
  • To control all others operating costs i.e outlets expenses and outlet labour cost.
  • To perform monthly cash audit check for outlets.
  • Ensure outlet achieve good OEA results.


Inventory Management
  • Ensure compliance by outlets to all set procedures for stock management.
  • Proper stock accountability i.e. Stock count, ordering and usage.
  • Ensure stock count & wastage within control as per KPI.


Human Resources Management
  • Recruitment of outlet personnel
  • To monitor/control on outlet attrition rate.
  • Plan appropriate placement of staff
  • Provide necessary direction on manpower planning during peak season or when necessary
  • Ensure compliance to labor law when handling HR issues


Product & Service Quality
  • Ensure all the product are prepared according to SOP
  • Ensure outlet compliance to set hygiene standards to prepare safe foods
  • Plan and organize necessary training or activities to achieve service standards
  • Take corrective action to prevent recurrence of customer complaints


Marketing Activities
  • Ensure proper execution of advertising and promotion activities
  • Report the progress and effectiveness to the management
  • Improve and monitor customer service


KPI Monitoring
  • Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review
  • Ensure KPI results are tracked and recorded


Others
  • To carry out any reasonable request made by management
  • To attend meeting or training session as required by management
  • Monitoring pest control and maintenance of the outlets
  • Set up new outlet and promotion counter


Leadership Responsibilities
  • Manage and oversee team’s delivery of team/function goals to drive execution against goals set.
  • Drive and manage learning and development of team in the area of Retail/Outlet Operations and DKSH behavior to achieve team/function goals.
  • Drive self-learning and improvement in the area of Retail/Outlet Operations and DKSH behavior as part of continuous.


Job Requirements
  • Minimum Diploma/Degree holder in business related studies or equivalent
  • Minimum 2 years related working experience as Area Executive in the F&B retail chain industry.
  • Excellent interpersonal skills and Strong analytical capabilities
  • Good written and verbal communication & presentation skills
  • Self-motivated and result oriented
  • Able to travel with own transport (car)
  • Demonstrate fluency in English, both written and spoken
  • Demonstrate knowledge and understanding of the industry/market/customers

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