Service Coordinator 工作, 薪水 up to SGD 3,000, Rental Hygiene Services Pte Ltd Central Region (Singapore) 公司招聘中 - Ricebowl

Service operations coordinator:

Key Responsibilities

• Assist the contract manager in reviewing, verifying, and closing all technicians' tickets, including installation, withdrawal, ad hoc maintenance, and service tickets, ensuring accuracy, completeness, and timely closure.
• Liaise closely with technicians and the sales team to follow up and resolve outstanding or backlog tickets promptly.
• Maintain proper filing and documentation of all installation, withdrawal, maintenance, and ad hoc service tickets in the designated contract folders to ensure accurate record-keeping and easy retrieval.
• Attend to customer enquiries and call-ins professionally and assist customers by coordinating and obtaining Proof of Delivery (POD) documentation as required.
• Update and maintain accurate records of dispenser installation locations within the service card folder and related systems.
• Monitor ticket status and follow up on pending documentation to ensure all service records are complete and up to date.
• Provide operational support and coverage on installation, withdrawal, and ad hoc maintenance tickets during periods of absence or increased workload to ensure continuity of daily operations.
• Support the department with administrative and coordination duties as assigned to ensure smooth and efficient service deliver

Candidate Requirements

• MS Office (specifically Excel/Sheets formulas) will be an advantage.
• High comfort level handling sensitive legal/financial documents and maintaining databases.
• A positive attitude and the ability to be an effective, collaborative team player.
• Meticulous and reliable, with a sharp eye for detail and the ability to make sound judgments regarding administrative priorities.
• Capable of multitasking and managing competing deadlines in a dynamic, high-pressure environment.
• Strong verbal and written communication skills; able to interface professionally with stakeholders at all levels.

Pay: $2,200.00 - $3,000.00 per month

Work Location: In person