IT Officer 工作, 薪水 up to SGD 4,200, S.F. Express (Singapore) Pte. Ltd. 公司招聘中 - Ricebowl

Job Summary

We are seeking a reliable and service-oriented IT Officer to support the day-to-day IT operations of our logistics and supply chain environment. The role will provide technical support to office, warehouse, sorting, transportation, and operational teams to ensure that IT systems, hardware, software, and network services operate smoothly.

The successful candidate will work closely with internal departments and external vendors to troubleshoot technical issues, maintain IT equipment, support business applications, and contribute to the stability and efficiency of daily logistics operations.

Key Responsibilities

• Provide first-line and second-line IT support to users across office, warehouse, sorting, transportation, and operational teams.
• Troubleshoot hardware, software, network, printer, workstation, and peripheral-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, handheld devices, scanners, printers, and other IT equipment.
• Support IT systems and business applications used for logistics, shipment tracking, warehouse operations, order processing, and internal administration.
• Monitor and respond to IT incidents, service requests, and system issues in a timely manner.
• Perform user account setup, access management, password resets, and basic system administration.
• Assist with network connectivity, Wi-Fi, LAN, VPN, and basic infrastructure troubleshooting.
• Support IT equipment deployment and setup for new employees, warehouse areas, offices, and operational sites.
• Maintain accurate records of IT assets, equipment allocation, software licenses, and maintenance activities.
• Coordinate with external IT vendors and service providers for equipment repairs, system maintenance, and technical support when required.
• Conduct regular checks on IT equipment and operational systems to identify potential issues and minimise downtime.
• Assist with system upgrades, software installations, hardware replacements, and IT improvement projects.
• Provide technical support for logistics and warehouse devices, including barcode scanners, handheld terminals, label printers, and related equipment.
• Assist in maintaining IT documentation, user guides, troubleshooting records, and standard operating procedures.
• Follow company IT security policies, access controls, data protection requirements, and operational procedures.
• Escalate complex technical issues to the relevant IT teams or service providers when necessary.
• Support other IT-related projects and duties assigned by the IT Manager or management team.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline is preferred.
• 1–3 years of experience in IT support, technical support, system administration, or a similar role.
• Candidates with relevant IT support experience in logistics, warehouse, transportation, retail, or other operational environments are encouraged to apply.
• Good knowledge of Windows operating systems, Microsoft Office, computer hardware, printers, and basic networking.
• Familiarity with LAN, Wi-Fi, VPN, user account management, and basic troubleshooting is an advantage.
• Experience supporting handheld terminals, barcode scanners, label printers, or warehouse IT systems will be an advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and interpersonal skills with the ability to support users from different departments.
• Able to manage multiple IT requests and prioritise tasks effectively.
• Responsible, organised, proactive, and service-oriented.
• Able to work independently as well as part of a team.
• Willing to provide support at warehouse or operational locations when required.

What We Offer

• Competitive salary of S$3,200 – S$4,200 per month.
• Performance-based bonus, subject to company policy.
• Annual leave and medical leave in accordance with company policy and Singapore regulations.
• Medical and dental benefits, subject to company policy.
• CPF contributions for eligible employees.
• AWS / 13th month payment, subject to company policy.
• Training and professional development opportunities.
• Opportunities to gain exposure to logistics technology, warehouse systems, and enterprise IT operations.
• Career progression opportunities within the IT and logistics environment.
• Supportive and collaborative working environment.
• Annual salary review, subject to company policy and performance.

Pay: $3,200.00 - $4,200.00 per month

Benefits:

• Additional leave
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Singapore 486415