全职 IT HELPDESK 工作, 薪水 up to MYR 3,300, TECHLAB SECURITY SDN BHD Selangor 公司招聘中 - Ricebowl

Job Description:

We are looking for a reliable and customer-focused IT Helpdesk Support to join our team. You will be the first point of contact for end-users seeking technical assistance.

Responsibilities:

1. Provide first-level support for hardware, software, and network issues. Troubleshoot and resolve common IT problems.
3. Respond to helpdesk tickets, calls, and emails in a timely manner.
4. Escalate unresolved issues to appropriate technical teams
5. Support users across multiple locations in Klang Valley

Requirements:
1. Diploma or Degree in IT, Computer Science, or a related field.
2. Good understanding of Windows OS, Microsoft Office, and basic networking
3. Strong problem-solving and communication skills.
4. Able to work independently and as part of a team.
5. Willing to work at Shah Alam.

Pay: RM2,700.00 - RM3,300.00 per month

Benefits:

• Free parking
• Maternity leave

Work Location: In person