Application Support Intern 工作, 薪水 up to SGD 800, KAROOOOO MANAGEMENT COMPANY PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Responsibility

• Providing technical support to teams within the organization when required
• Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
• Maintaining and updating technical documents and procedures
• Identifying and resolving system issues
• Perform daily system monitoring, verifying integrity and availability of Cartrack’s application
• Perform daily post installation/ QA validation
• Review systems and application logs for remote diagnostic of field devices
• Provide training and assistance to users of Cartrack application systems
• Provide on-site field support and installation
• Verify completion of scheduled jobs
• Internal IT support

Requirements:

• Excellent communication and interpersonal skills
• Hands-on and a positive attitude
• Technically independent with good initiative
• Strong analytical problem-solving skills with an out-of-box approach in providing solutions
• High level of efficiency, accuracy, and responsibility.
• Motivation and a strong desire to take on new challenges and learn as much as possible.

Karooooo Management Company Pte Ltd is a leading global provider of data analytic solutions for mobile asset management, asset recovery and workforce optimisation based on a proven Software-as-a-Service platform. Fleet management, Stolen Vehicle Recovery and insurance telematics services remain its core business, with a focus on technology development to enhance customer experience. The company is a service-centric organisation focusing on the in-house design, development and installation of telematics technology and data analytics.

Karooooo Management Company Pte Ltd technology is widely accepted by motor manufacturers and insurers. Its customer telematics web interface provides a comprehensive set of features ensuring the optimisation of both fleet and human resources. As an expansion of its integrated service offering, Karooooo also provides driver risk assessment offerings in the insurance telematics field.