- Bandar Utama Selangor Malaysia
工作地点
职位描述
岗位职责
Job Requirements:
· Working experience with an E-commerce background. Minimum 2 years of experience (preferably with E-commerce Platform/Enabler).
· Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.
· Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
· Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
· Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.
Job Description:
· Workflow Optimization and Management:
Ø Manage workflow optimization through automation.
Ø Map, plan, and coordinate activities related to workflow.
Ø Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.
· Strategic Partnership Development:
Ø Foster strategic partnerships to drive mutual business success.
Ø Develop a deep understanding of the client's business objectives and brand identity.
· Project and Promo Management:
Ø Manage and coordinate projects (tickets) end to end.
Ø Execute all promo setups and submissions according to client requirements.
· Store Content Management:
Ø Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
Ø Coordinate with clients to update product details and price points.
· Performance Analysis and Reporting:
Ø Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
Ø Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.
Ø Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.
· Site Performance Reporting:
Ø Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).
Relationship Building:
Ø Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
Ø Provide general education regarding the best workflow management practices.
Pay: RM2,500.00 - RM5,000.00 per month
Application Question(s):
Work Location: In person
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