全职 Operation - Admin Executive 工作, 薪水 up to MYR 4,000, KEISHA MARINE SERVICES SDN BHD Selangor 公司招聘中 - Ricebowl

About the Role

We are looking for a Operation & Admin Executive to manage & coordinate in between our client and internal operation team..

In this role, you will act as the key contact person between client and our operation team, ensuring service requests are handled efficiently and customers receive excellent support.

No marine industry experience? No problem. Candidates from customer service, sales support, service coordination, administration, logistics, or other service-related industries are welcome to apply. Training will be provided.

Key Responsibilities

• Manage and maintain existing client accounts.
• Attend to client enquiries and service requests via phone, email, and other communication channels.
• Prepare quotations and service proposals, and follow up with client on pending requests.
• Coordinate service schedules for technical team.
• Keep clients updated on service progress, completion status, and certification requirements.
• Prepare and maintain service-related documents such as quotations, purchase orders, delivery orders, service reports, and certificates.
• Monitor service due dates and certification expiry dates, and follow up with customers for renewal opportunities.
• Conduct after-sales follow-up to ensure client satisfaction.
• Identify opportunities to introduce additional services and products to existing clients.
• Work closely with internal departments to ensure smooth service delivery and support.

Requirements

• Diploma, Degree, or equivalent qualification in any field.
• Candidates with experience in Administrative, Customer Support, Service Coordination, Administration, or related roles are encouraged to apply.
• Good communication and coordination skills.
• Fresh graduates are welcome to apply. Training will be provided.

Other Information

• Work Location: Pandamaran, Klang.
• Working Hour: 9.00am - 5.30pm (Monday - Friday), 9.00am - 1.00pm (Alternate Saturday)

Pay: RM2,500.00 - RM4,000.00 per month

Work Location: In person