jobs in Jasmine Food Corporation

全职 Key Account Manager 工作, 薪水, Jasmine Food Corporation Selangor 公司招聘中 - Ricebowl

Key Account Manager

Jasmine Food Corporation

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工作地点

  • Petaling Jaya Selangor Malaysia

职位描述

岗位职责

Responsibilities
  • Manage and maintain strong relationships with key account customers.
  • Develop and grow key accounts to achieve annual sales revenue, volume, and market share targets.
  • Plan and execute key account strategies in line with company budgets and business objectives.
  • Identify business opportunities, market trends, customer needs, risks, and competitor activities.
  • Conduct regular customer meetings, business reviews, outlet visits, and market visits.
  • Negotiate contracts and agreements with customers to achieve mutually beneficial terms.
  • Drive new product penetration through on-ground activation, product education, promotions, and visible displays.
  • Plan, execute, and monitor promotional activities with sales, marketing, and trade marketing teams.
  • Work closely with production and logistics teams to ensure accurate sales forecasting, product availability, and on-time delivery.
  • Share promotional plans and monthly forecasts with logistics for delivery planning across all regions.
  • Monitor key account investment, trade spending, buying invoices, rebate claims, credit terms, and account receivables.
  • Review customer spending and investment to ensure alignment with company budget and return on investment.
  • Prepare and provide regular sales reports, market updates, price tracking, category tracking, ASO, and APO reports.
  • Coordinate with internal departments including management, marketing, trade marketing, logistics, production, finance, and HR to ensure smooth business execution.
  • Maintain high customer satisfaction through effective service, communication, and account support.


Qualifications
  • Minimum Degree in Business Management, Sales & Marketing, or any related field.
  • Minimum 3 to 5 years of working experience in the FMCG industry.
  • Proven track record in customer management and operations, preferably in Modern Trade FMCG.
  • Experience in key account management, strategic planning, and people management.
  • Strong interpersonal skills with the ability to communicate, present, and influence stakeholders at all levels.
  • Excellent leadership and negotiation skills.
  • Good communication skills, both verbal and written.
  • Strong analytical skills with the ability to translate data and market insights into action plans.
  • Able to manage key account customers, buyers, and internal stakeholders professionally.
  • Able to work closely with cross-functional teams including sales, marketing, trade marketing, logistics, production, and finance.
  • Customer-focused, results-driven, adaptable, and able to work in a fast-paced business environment.

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