Change Management Manager
working location: Cyberjaya
Key Responsibilities
1. Change Management Strategy
2. Stakeholder Management
3. Communication & Engagement
4. Training & Business Readiness
5. Process Improvement
6. Project Support
7. Performance Monitoring
8. Governance & Compliance
Key Deliverables
- Change Management Strategy
- Change Impact Assessment
- Stakeholder Engagement Plan
- Communication Plan
- Training Plan and Materials
- Business Readiness Assessment
- SOPs and Process Documentation
- Go-Live Readiness Checklist
- Executive Progress Reports
- Post-Implementation Review Report
Qualifications
- Bachelor's Degree in Business Administration, Management, Information Technology, Human Resource Management, Communications, or related field.
- Minimum 5 years of experience in Change Management, Project Management, Business Transformation, Operations, or Digital Transformation.
- Professional certification in Change Management (e.g. Prosci, ADKAR) or Project Management (PMP, PRINCE2) is an added advantage