Provide administrative and operational support to the Sales Team and Management.
Prepare and process quotations, sales orders, and other related sales documents accurately and promptly.
Coordinate with the Project, Procurement, Finance, and other relevant departments to ensure smooth order fulfillment and project execution.
Maintain accurate sales records, customer databases, and documentation for efficient tracking and reference.
Monitor project and order progress, following up with internal teams to ensure timely completion and delivery.
Handle customer inquiries and requests via phone, email, or other communication channels in a professional and timely manner.
Assist in resolving order-related issues and provide excellent customer service throughout the sales process.
Prepare sales reports, project updates, and other administrative reports as required.
Support the sales team in achieving departmental objectives and customer satisfaction goals.
Perform any other duties and responsibilities assigned by Management from time to time.
Job Requirements:
Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
Minimum 1–2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role. Fresh graduates with relevant internship experience are encouraged to apply.
Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
Strong organizational, administrative, and multitasking skills with attention to detail.
Good communication and interpersonal skills, with proficiency in English.
Ability to work independently while collaborating effectively with cross-functional teams.
Capable of prioritizing tasks, meeting deadlines, and performing well in a fast-paced environment.
Positive attitude, proactive mindset, and willingness to learn.