Job Title: Clerk – Operations (Facility Management)Job Summary
Responsible for providing administrative and operational support to the Facility Management team. The position handles documentation, maintenance records, work orders, data entry, filing, reporting and coordination with technicians, contractors, suppliers and building occupants to ensure smooth day-to-day facility operations.
Key Responsibilities
- Perform daily administrative duties to support Facility Management (FM) operations.
- Receive, register and update maintenance complaints, requests and work orders.
- Enter and update maintenance information in the CAMIS/CMMS system.
- Prepare and maintain records for:
- Preventive Planned Maintenance (PPM)
- Corrective Maintenance (CM)
- Breakdown reports
- Work orders
- Service requests
- Asset records
- Inspection reports
- Prepare daily, weekly and monthly operation and maintenance reports for the Facility Manager.
- Monitor outstanding work orders and follow up with technicians to ensure jobs are completed within the required timeframe.
- Coordinate maintenance schedules between technicians, contractors, suppliers and building users.
- Maintain proper filing and documentation of maintenance records, quotations, purchase orders, invoices, service reports and other operational documents.
- Assist in preparing PPM schedules and monitor the submission of completed PPM checklists.
- Assist in updating asset and equipment information in CAMIS/CMMS.
- Prepare correspondence, letters, memos, forms and other documents required for facility operations.
- Handle incoming calls, emails and service requests and channel them to the appropriate department or personnel.
- Assist in coordinating appointments and site access for contractors and service providers.
- Maintain records of contractor attendance, service visits and completed maintenance works.
- Assist with purchase requisitions (PR) and follow up on spare parts, materials and service requirements.
- Maintain records of stock, consumables and maintenance materials where required.
- Assist the operations team during internal and external audits by preparing relevant documents and records.
- Ensure all operational documents are properly controlled, updated and easily retrievable.
- Assist in monitoring compliance with company procedures, SOPs, ISO/QMS and Facility Management requirements.
- Maintain confidentiality of company, client and facility information.
- Assist the Facility Manager, Engineers and Supervisors with administrative and operational tasks.
- Perform other duties assigned by the Facility Manager or management.
Requirements
- Minimum SPM / Certificate / Diploma in Administration, Business Management, Facility Management or related field.
- 2 years of administrative/clerical experience, preferably in Facility Management, Building Management, Property Management or Maintenance Operations.
- Computer literate and proficient in Microsoft Word and Excel.
- Experience with CAMIS, CMMS or other maintenance management systems is an advantage.
- Good filing, documentation and data-entry skills.
- Good communication and coordination skills.
- Able to work independently and as part of a team.
- Good attention to detail and ability to manage multiple tasks.
- Willing to work according to operational requirements, including weekends or public holidays when necessary.
Pay: RM2,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person