- TTDI Jaya Selangor Malaysia
工作地点
职位描述
岗位职责
Job Type: Full-time
Department: Operations / Service
Location: [Insert Location]
We are looking for an experienced and responsible Restaurant Supervisor to support the Manager in overseeing daily restaurant operations. The ideal candidate should be confident in leading a team, maintaining service standards, and ensuring the restaurant operates efficiently.
Responsibilities
- Supervise and coordinate daily restaurant operations
- Lead, motivate and monitor the service team
- Ensure excellent customer service and maintain company service standards
- Brief staff before each shift and communicate daily operational priorities
- Monitor staff attendance, grooming, punctuality and performance
- Allocate staff duties and manage floor operations during service
- Ensure food and beverage orders are served accurately and efficiently
- Coordinate closely with the kitchen to maintain smooth service flow
- Handle customer feedback and resolve service issues professionally
- Monitor cleanliness, hygiene and overall restaurant presentation
- Assist with stock control and minimize wastage
- Ensure company SOPs, safety and hygiene procedures are followed
- Assist with opening and closing procedures
- Monitor daily sales, voids, discounts and other operational matters
- Support the Manager in achieving sales and operational targets
- Train and coach new and existing team members
- Take charge of the restaurant in the Manager's absence
- Prepare basic operational reports when required
- Perform other duties assigned by the Manager
Requirements
- Minimum 1–2 years of experience in F&B, preferably in a supervisory role
- Strong communication and interpersonal skills
- Good leadership and team management abilities
- Able to handle pressure and work in a fast-paced environment
- Strong customer service mindset
- Good problem-solving and decision-making skills
- Good understanding of restaurant operations
- Able to work shifts, weekends and public holidays
- Good command of English
- Well-groomed, responsible and professional
What We Offer
- Competitive salary
- Staff meals
- Training and career development opportunities
- Career progression opportunities
- Supportive and professional working environment
Pay: RM3,500.00 - RM3,800.00 per month
Benefits:
Work Location: In person
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