全职 Outlet Admin 工作, 薪水, CCW Infinite Selangor 公司招聘中 - Ricebowl

Pay: 1,800.00 (MYR) - 2,500.00 (MYR) per month

Job description:

Job Responsibilities

Administrative & Finance Support

• Prepare daily sales and collection reports.

• Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.

• Ensure all customer invoices and payment documents are accurately prepared.

• Key in supplier purchase invoices and update system records promptly.

• Update product costing and maintain accurate administrative records.

• Prepare customer monthly statements and follow up on outstanding payments.

• Prepare petty cash claims, backup fund requests, and outlet administrative reports.

• Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.

Customer Service

• Welcome customers and provide professional front counter service.

• Answer incoming phone calls and respond to customer enquiries.

• Register customer information and prepare service Job Sheets.

• Process customer payments and complete vehicle handover.

• Coordinate with technicians to update customers on vehicle service progress.

• Assist customers with service bookings and appointments.

• Support customer satisfaction initiatives, including Google Reviews and customer surveys.

Workshop & Operations Support

• Coordinate daily workflow between the workshop and front counter.

• Monitor vehicle service progress and ensure smooth customer handover.

• Safeguard vehicle keys throughout the service process.

• Receive and verify stock deliveries.

• Assist with stock counting and inventory records.

• Place orders for products and consumables when required.

• Ensure outlet cleanliness and proper document organisation.

HR & Compliance Support

• Prepare attendance reports.

• Submit overtime claims, leave forms, and other HR-related documents according to schedule.

• Ensure compliance with company SOPs and administrative procedures.

• Support the Branch Manager in daily outlet operations.

• Perform any other duties assigned by Management.

Job Requirements

• Minimum SPM, Diploma, or equivalent qualification.

• At least 1 year of experience in Administration, Customer Service, Retail, or the Automotive industry is preferred.

• Fresh graduates are encouraged to apply.

• Computer literate in Microsoft Office (Excel, Word) and data entry.

• Experience using POS or workshop management systems is an advantage.

• Good communication skills in English and Bahasa Malaysia. Mandarin is an added advantage.

• Strong organisational, multitasking, and problem-solving skills.

• Responsible, detail-oriented, and able to work independently.

• Able to work in a fast-paced environment.