全职 Admin Executive 工作, 薪水 up to MYR 3,500, CitizenM Kuala Lumpur Bukit Bintang Federal Territory 公司招聘中 - Ricebowl

As an admin executive, you will manage, administer, coordinate, promote & participate in all business development related activities, to build & maintain good relationships with current & potential clients and within all citizens of the hotel. Assisting in compile staff attendance and staff activities. Naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow support office team & operations team to deliver exceptional service for our guests!

Key Responsibilities:

• Responsible for tracking, taking over and handling confirmed room reservations/ events/ functions with deposit secured from business development manager.
• To manage existing clientele bookings efficiently within the guidelines.
• Rendering support in administrative and operational roles to business development manager.
• To take over a confirmed event file from a business development manager from signed contract level and be the main contact person for essential coordination and follow up with clients from beginning to end of the event.
• Receives, processes and maintains index of corporate client information for mailing list and information.
• Prepares all contracts and correspondence as required ensuring accurate and professional image.
• Sends e-mails, contracts and attends to photocopying & mailing at set times daily.
• Ensures all correspondence is checked and signed before sending out.
• Follow through telephone or walk in enquiries (including hotel inspections) using your own initiative and roster assigned.
• Ensures all quotations and follow ups are replied within 24 hours from time of enquiry.
• Daily check on the number of confirmed/ guaranteed number of participants for next day's confirmed room booking / event on file/Function Order.
• To maintain and collate all necessary sales kits, brochure/collateral for all sales & marketing usage.
• Answers and handles telephone calls and enquiries offering solutions within the capacity of admin executive.
• Files all correspondence and records according to the Policies and Procedures.
• Oversea to the cleanliness and maintenance of all work areas and equipment in the support office.
• Informs and reports to superiors of hotel events, happenings and other matters which may concern them.
• Observe strictly on the Private & Confidentiality terms pertaining to citizenM policies, procedures, contracts, agreements and all business-related matters.
• To participate proactively on any business development projects & events assigned.
• Exercises flexibility to perform other duties as and when required.

Job Requirements:

• Strong written and verbal communication skills in English;
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and reporting systems;
• Strong organizational skills, with the ability to multitask and prioritize workload effectively;
• Detail-oriented with a high level of accuracy in documentation and reporting;
• Good time management and ability to meet deadlines in a fast-paced environment;
• Ability to work both independently and collaboratively within a team;
• Positive attitude, proactive, and adaptable to changing priorities;
• Knowledge or previous experience in hotel reservations and reservation systems will be an added advantage.

Your shift:

• Flexi Hours: 08:00– 17:00; 09:00– 18:00 (including 1 hour meal break)

We...

• Offer you a mobile job, never dull or standard
• Offer you training program and personal development plan
• Reward you for good performance
• Give you Meal Allowances, Dental Benefits and many more!

Fresh graduates are welcome to apply!

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person