Technical Sales Executive
Company: KIT Solutions Sdn. Bhd.
Job Summary
KIT Solutions Sdn. Bhd. is looking for a proactive and technically minded Technical Sales Executive to support the growth of our business in the printing, packaging and industrial converting sectors.
The role combines sales development, technical coordination and customer relationship management. The successful candidate will work closely with customers, suppliers and technical teams to develop new business opportunities, manage product trials and support the commercialization of new products and solutions.
This position is suitable for someone who enjoys working directly with customers, understanding technical requirements and turning those requirements into practical commercial solutions.
Key Responsibilities1. Sales & Business Development
- Develop and maintain relationships with existing customers in the printing, packaging and converting industries.
- Identify and develop new business opportunities within Malaysia and regional markets.
- Promote KIT Solutions’ range of products and technical solutions to customers.
- Conduct customer visits, presentations and technical discussions.
- Prepare quotations, commercial proposals and follow up on customer enquiries.
- Follow up on sales opportunities from initial enquiry through trial, approval and commercial order.
- Work towards agreed sales targets and business development objectives.
2. Technical Sales Support
- Understand customers’ technical requirements, production processes and application needs.
- Recommend suitable products or technical solutions based on customer requirements.
- Coordinate technical discussions between customers, suppliers and principals.
- Support customers during product evaluation, machine trials and production trials.
- Collect technical feedback and trial results for further product improvement or development.
- Assist in troubleshooting product or application-related issues together with technical partners.
3. Project Coordination
- Coordinate new product development and customer qualification projects.
- Follow up on samples, drawings, specifications and trial materials.
- Monitor project progress from initial development until commercial approval.
- Maintain proper records of customer specifications, trial results and project status.
- Coordinate internally and externally to ensure samples, tooling and materials are delivered according to agreed timelines.
4. Customer Relationship Management
- Maintain regular communication with customers and understand their ongoing requirements.
- Provide timely follow-up on enquiries, quotations, samples and technical matters.
- Build long-term relationships with customer purchasing, production, technical and management teams.
- Identify opportunities to improve customer productivity, quality, cost efficiency or operational performance through KIT Solutions’ products and services.
5. Market Development
- Monitor market developments, competitor activities and emerging customer requirements.
- Identify potential new products, applications and market opportunities.
- Provide market feedback to management and overseas principals.
- Support exhibitions, customer seminars, technical presentations and other business development activities when required.
Product / Industry Exposure
The successful candidate may be involved in products and solutions related to:
- Printing and packaging materials
- Hot stamping foils
- Embossing and hot stamping tooling
- Flexible packaging materials
- BOPP / PET / aluminium-based materials
- Heat-seal and specialty films
- Holographic and decorative materials
- Printing and converting applications
- Packaging productivity and cost-saving solutions
Requirements
- Diploma or Degree in Engineering, Printing Technology, Packaging Technology, Chemistry, Material Science, Business, Marketing or a related field.
- Candidates with experience in printing, packaging, flexible packaging, converting, labels, hot stamping, industrial materials or manufacturing will have an advantage.
- Fresh graduates with strong technical interest and communication skills are also encouraged to apply.
- Good communication and presentation skills.
- Comfortable communicating with customers from purchasing, technical, production and management departments.
- Able to understand basic technical specifications and production processes.
- Good problem-solving and analytical skills.
- Self-motivated, responsible and able to work independently.
- Willing to travel locally and occasionally within the Southeast Asia region.
- Possess own transport and a valid driving licence.
- Good command of written and spoken English and Bahasa Malaysia.
- Ability to communicate in Mandarin or other regional languages will be an added advantage.
Preferred Characteristics
We are looking for someone who is:
- Curious and willing to learn technical products.
- Comfortable working in a B2B industrial environment.
- Confident speaking with customers and production teams.
- Commercially minded while maintaining a strong technical approach.
- Able to manage multiple customer projects simultaneously.
- Persistent in following up opportunities and solving customer problems.
- Interested in developing a long-term career in technical sales and regional business development.
What We Offer
- Exposure to international suppliers and multinational customers.
- Opportunity to work with customers across Malaysia and Southeast Asia.
- Hands-on experience in technical sales, product development and industrial applications.
- Training and technical support from international principals and technology partners.
- Career development opportunities in Key Account Management, Regional Sales and Business Development.
- Competitive salary package with performance-based incentives.
- Travelling allowance and business-related expenses where applicable.
About KIT Solutions Sdn. Bhd.
KIT Solutions Sdn. Bhd. provides specialized materials, tooling and technical solutions to the printing, packaging and converting industries.
We work closely with international technology partners and customers across Asia to provide solutions that improve product quality, production efficiency, cost competitiveness and supply-chain flexibility.
- Our business approach is built around combining technical expertise, responsive local support and long-term customer partnerships.