- Cyberjaya Selangor Malaysia
工作地点
职位描述
岗位职责
Requirement
- Proficiency in Bahasa Malaysia & English
- Strong leadership and people management skills.
- Able to work under pressure and handle fast-paced environments.
- Creative, proactive, and willing to learn
Responsibilities
Daily Responsibilities:
Open and close branch operations (cash flow, daily sales reports).
Ensure equipment is functional before opening (gaming rigs, consoles, peripherals).
Supervise part-time staff on shift; delegate daily tasks.
Maintain branch cleanliness and customer readiness.
Assist customers with game/product selection and troubleshoot issues.
Handle customer complaints and disputes professionally.
Perform daily stock checks (snacks, drinks, peripherals, merch).
Weekly Responsibilities:
Conduct detailed stock audits and submit reports to HQ.
Perform preventive maintenance on gaming equipment.
Review and approve weekly staff schedules.
Conduct training sessions or refreshers for new part-time crew.
Analyze weekly sales data and recommend promotions to increase footfall.
Monthly/Project Responsibilities:
Prepare and submit monthly branch performance reports (sales, staffing, customer feedback).
Process and finalize staff wages for part-timers.
Assist HQ marketing team with on-ground promotional events at the branch.
Plan and manage small-scale activations (e.g., mini tournaments, community nights).
Suggest local partnerships or collaborations to boost branch visibility
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Work Location: In person
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