全职 Senior IT Executive 工作, 薪水 up to MYR 3,500, WARNAKALA STUDIOS SDN BHD Selangor 公司招聘中 - Ricebowl

Job Summary

The Senior IT Executive is responsible for managing and maintaining the company's IT infrastructure, including servers, networks, websites, cybersecurity, and end-user technical support. The role ensures system reliability, security, and optimal performance to support business operations and production activities.

Job Scope

1. Server Management

• Install, configure, maintain, and monitor physical and virtual servers.
• Manage server performance, capacity planning, and system availability.
• Perform regular backup and recovery procedures.
• Monitor server health and troubleshoot hardware or software issues.
• Ensure business continuity through disaster recovery planning.

2. Network Administration

• Manage and maintain LAN, WAN, Wi-Fi, VPN, firewalls, and network infrastructure.
• Monitor network performance and resolve connectivity issues.
• Configure and maintain network devices, including switches, routers, and access points.
• Ensure secure and stable network operations across all locations.
• Maintain network documentation and asset records.

3. Website Management

• Maintain and update company websites and web applications.
• Coordinate with vendors or developers on website enhancements and maintenance.
• Monitor website performance, availability, and security.
• Manage domain registrations, hosting services, and SSL certificates.
• Support integration of web-based systems and services.

4. Cybersecurity

• Implement and maintain cybersecurity policies, procedures, and best practices.
• Monitor security threats, vulnerabilities, and system logs.
• Manage endpoint protection, antivirus, firewall, email security, and access controls.
• Conduct security assessments and recommend risk mitigation measures.
• Provide cybersecurity awareness training to employees.
• Ensure compliance with company security standards and regulatory requirements.

5. Technical Support

• Provide Level 1 and Level 2 technical support to end users.
• Troubleshoot hardware, software, application, and system issues.
• Support desktops, laptops, printers, mobile devices, and collaboration tools.
• Manage IT service requests and incident resolution within SLA timelines.
• Maintain IT inventory, asset management, and system documentation.

Requirements

Education

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or related field.

Experience

• Minimum 3 years of relevant IT experience.
• Experience in server administration, networking, cybersecurity, and technical support.
• Experience in media, animation, production, or creative industries is an added advantage.

Job Type: Contract

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Parental leave

Experience:

• IT Hardware: 2 years (Required)
• IT Software: 2 years (Required)

License/Certification:

• D (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person