Support the execution of day-to-day e-commerce operations across Shopee, Lazada, TikTok Shop, and ************* platforms to achieve sales and performance targets.
Assist in campaign setup and execution, including voucher creation, product submissions, pricing updates, promotional mechanics, and campaign scheduling.
Manage storefront upkeep, including product listings, content updates, banner uploads, assortment management, and basic visual merchandising.
Monitor campaign and sales performance on a daily basis, ensuring accurate tracking of KPIs such as traffic, conversion, GMV, ROAS, and sell-through.
Maintain and update daily, weekly, and monthly reports, trackers, and dashboards for performance monitoring and business reviews.
Support paid media and traffic initiatives by coordinating campaign assets, budgets, and platform requirements with internal and external stakeholders.
Conduct basic performance analysis and competitor monitoring to identify trends, opportunities, and areas for improvement.
Coordinate with marketplace representatives, internal teams, and external partners to ensure timely execution of campaigns and operational activities.
Ensure pricing, stock availability, and product information accuracy across all platforms.
Support mega campaign preparations and execution during key commercial periods such as Double Digit Campaigns and platform-led sales events.
Assist in resolving operational issues related to orders, fulfillment, returns, content, and campaign execution.
Stay updated on marketplace trends, platform features, and e-commerce best practices to support continuous business growth.
Job Requirements
Bachelor’s Degree in Business, Marketing, E-Commerce, or related field.
1–3 years of experience in e-commerce, marketplace operations, digital marketing, or related roles.
Familiarity with Shopee, Lazada, TikTok Shop, or other e-commerce platforms is an advantage.
Strong analytical and organizational skills with attention to detail.
Proficient in Microsoft Excel and reporting tools.
Able to work in a fast-paced environment and manage multiple priorities.
Strong communication and stakeholder management skills.