全职 Client Management Officer 工作, 薪水 up to MYR 1,900, SAFEGUARDS SECURE SOLUTION SDN BHD Selangor 公司招聘中 - Ricebowl

Job Responsibilities :-

• Monitor cheque collections as central PIC, ensuring cheques are banked timely; upload bank-in slips to OneDrive, update trackers, and follow up with Branch Managers/PICs for BIS uploads and dating.
• Escalate rejected cheques to clients.​
• Follow up with branches on same-day Cheque Host Receipts, verify accuracy, and maintain records.
• Escalate mishandling quotations to Branch Managers for acknowledgment, notify bankers, and key details into the summary tracker (daily tasks).
• Escalate CIT & TE-bag requests via email to branches and update clients accordingly.​
• Prepare clearances for bankers/retail clients entering safeguards: key into iTop, follow up with HR/NSC for approvals, escalate to Branch Managers, and respond to clients.
• Create tickets for all received complaints and resolve promptly.
• Update and prepare reports as required by superiors.
• Maintain and email updated contact lists for bankers on a half-yearly basis.
• Assist with any ad-hoc assignments from superiors.

Job Qualifications :-

• Diploma or equivalent in any field.
• Proficiency in Microsoft Excel.
• Fluent communication skills in English, both written and verbal.
• Proven ability to communicate effectively with clients.
• Strong organizational skills with the capacity to multitask in a fast-paced environment.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM1,900.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person